Cookie Policy

Effective Date: January 12, 2026

This Cookie Policy explains how SIZORAX LTD, a company registered in England and Wales (company number 16955799), trading as Testimint ("we", "us", or "our"), uses cookies and similar technologies when you visit our website and use our services. This policy should be read alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Similar technologies include:

  • Local Storage: Data stored in your browser that persists even after you close your browser
  • Session Storage: Data stored in your browser for the duration of your session
  • Web Beacons: Small graphic images used to track user activity

2. UK Cookie Regulations (PECR)

The UK Privacy and Electronic Communications Regulations 2003 (PECR) require us to obtain your consent before setting non-essential cookies. This policy explains what cookies we use and why, and how you can control them.

Essential cookies (also known as "strictly necessary" cookies) are exempt from consent requirements as they are necessary for the website to function properly.

3. Types of Cookies We Use

3.1 Essential Cookies (Strictly Necessary)

These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to your actions, such as logging in or filling in forms.

Cookie NamePurposeDuration
__convexAuthTokenAuthentication session tokenSession / 30 days
__convexAuthRefreshTokenToken refresh for persistent login30 days
testimint_cookie_consentStores your cookie preferences1 year
themeStores your light/dark mode preference1 year
testimint_activation_checklist_collapsedRemembers whether you collapsed the self-serve setup guideUntil cleared

3.2 Analytics Cookies (Optional)

With your consent, these local-storage identifiers help us understand how visitors reach Testimint and progress through the self-serve setup journey. The identifier is pseudonymous rather than anonymous; it does not contain your name or email address.

Cookie NamePurposeDuration
testimint_growth_analytics_idPseudonymous identifier for consented page views and sign-up attributionUntil consent is withdrawn or browser storage is cleared
testimint_growth_attributionStores limited UTM fields, landing path, and referring hostnameUntil consent is withdrawn or browser storage is cleared

Note: Growth analytics storage is only created after consent. Withdrawing consent deletes these browser identifiers. Server-side raw events are retained for no more than 180 days. We do not store IP addresses, email addresses, full referrer URLs, or user-agent strings in growth events.

4. Embedded Widgets and Forms

If you are a Testimint customer embedding our widgets on your website, please note:

  • Display widgets: Testimint display widgets do not create cookies or persistent browser identifiers. When aggregate analytics are enabled, they send view and click events without a visitor identifier.
  • Embedded forms: Submission forms use a random, tab-scoped session-storage value for abuse prevention and rate limiting. It expires when the browser session ends and is not stored with analytics events.
  • Configuration: Add analytics="false" to either embed element to disable its aggregate analytics events.

5. Third-Party Cookies

Some third-party services we use may set their own cookies:

5.1 Stripe (Payment Processing)

When you access payment features, Stripe may set cookies for fraud prevention and security purposes. See Stripe's Cookie Policy.

5.2 Vercel (Hosting)

Our website is hosted on Vercel, which may set cookies for performance and security purposes. See Vercel's Privacy Policy.

6. Managing Your Cookie Preferences

6.1 Our Cookie Consent Tool

When you first visit our website, you will see a cookie consent banner. You can:

  • Accept all cookies
  • Accept only essential cookies
  • Customise your preferences for each category

You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • View what cookies are stored on your device
  • Delete all or specific cookies
  • Block all or specific cookies
  • Block third-party cookies
  • Clear all cookies when you close your browser

Please note that blocking essential cookies may prevent you from using certain features of our website, particularly authentication.

Instructions for common browsers:

7. Local Storage

In addition to cookies, we use browser local storage for:

  • Cookie consent preferences: Remembering your cookie choices
  • Theme preferences: Remembering your light/dark mode setting
  • Application state: Improving performance by caching certain data locally
  • Embedded-form session: A tab-scoped anti-abuse identifier used while submitting a testimonial

You can clear local storage through your browser's developer tools or settings.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will update the "Effective Date" at the top of this policy when we make changes.

If we make significant changes to how we use cookies, we may ask you to re-consent to our cookie practices.

9. Contact Us

If you have questions about our use of cookies or this policy, please contact us through our Contact Page.

You can also contact the Information Commissioner's Office (ICO) if you have concerns about how we use cookies: